InviteMatic

Frequently Asked Questions

Find answers to common questions about our platform and how to use it.

How does the editor work?

Getting Started

Simply select a template, fill in your details using our intuitive form, and watch your invitation update in real-time. No design experience needed!

Can I download my invitation without paying?

Pricing & Payment

Yes! You can preview and download in standard quality for free. HD downloads require a one-time purchase of that specific template.

What file formats are available for download?

Getting Started

You can download your invitations as PNG or JPG, both in standard and HD quality.

Can I save my design and edit it later?

Getting Started

Absolutely! When logged in, your designs are auto-saved. You can return anytime to continue editing or download your invitations again.

What payment methods do you accept?

Pricing & Payment

We accept all major credit cards through our secure Stripe payment system. Payments are processed instantly and securely.

Can I customize templates beyond the form fields?

Templates & Customization

Our templates are pre-designed for simplicity and ease of use. You can customize the text content through the provided form fields. For advanced customization, please contact our support team.

Is there a refund policy?

Pricing & Payment

Yes, we offer a 30-day money-back guarantee on template purchases. Please refer to our refund policy for detailed terms.

Can I use the invitations for commercial purposes?

Usage Rights

Personal invitations are for personal use. For commercial printing or mass distribution, please contact us for a commercial license.

How many templates are available?

Templates & Customization

We continuously add new templates. Currently, we have over 100+ templates across various categories.

Do you offer custom template design?

Templates & Customization

Not at the moment, but it's on our roadmap. For now, you can choose from our curated collection of professional templates.

What are the usage rights for downloaded templates?

Usage Rights

Downloaded templates are licensed for personal use. You can customize and print them for personal events. For commercial use or distribution, please contact us for a commercial license.

Can I redistribute or resell templates?

Usage Rights

No, templates cannot be redistributed, resold, or shared with others. Each license is for personal use by the individual purchaser only. Violation of this policy may result in legal action.

Didn't find your answer?

Our support team is here to help! Contact us with any questions or concerns.